Return Policy

We gladly accept exchanges for store credit on items in their original condition. Unpacked items may be returned within 14 days from date of shipment for exchange only with original labels. We do not offer cash refunds. Your store credit will be processed upon acceptance of the returned items. Critco Lanka (Pvt) Ltd has full discretion in determining if items are in their original condition when returned. Sale and items purchased with coupon codes cannot be exchanged.

Please send tagged, unpacked items to the address below:

Critco Lanka (Pvt) Ltd
13 1/1, (1st Floor), China Street,
Colombo 11,
Sri Lanka.

For any questions about your order, please send us an email at

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